Privacy Policy
Effective Date: 7th August 2023
Sterling Dragon ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share your information when you visit or make a purchase from our Shopify website, with a focus on our drop shipping operations.
1. Information We Collect
1.1 Personal Information: When you make a purchase, we collect certain personal information, including your name, billing address, shipping address, payment details, email address, and phone number.
1.2 Device Information: We automatically collect information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device.
1.3 Supplier and Fulfillment Information: To facilitate drop shipping, we may collect information about the suppliers and third-party fulfillment services involved in delivering your order.
1.4 Usage Information: We may collect information about how you interact with our website, such as pages viewed, links clicked, and time spent on the site.
2. How We Use Your Information
We use the collected information to:
- Process and fulfill orders, including coordinating with suppliers and shipping providers.
- Communicate with you regarding your orders and inquiries.
- Provide customer support.
- Improve and personalize your shopping experience.
- Manage relationships with drop shipping suppliers.
- Comply with legal obligations.
3. Sharing Your Information
We may share your information with third parties to facilitate our drop shipping operations, including:
- Shopify: To power our online store.
- Suppliers and Fulfillment Services: To ensure your orders are processed and delivered.
- Payment Processors: To securely handle payments.
- Shipping Providers: To deliver your orders.
- Analytics Tools: To understand how customers use our website.
We do not sell or rent your personal information to third parties.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and gather information about website usage. You can manage your cookie preferences through your browser settings.
5. Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, including managing relationships with drop shipping suppliers, unless otherwise required by law.
6. Your Rights
Depending on your location, you may have the right to:
- Access, update, or delete your personal information.
- Opt out of certain data collection or marketing communications.
- File a complaint with a data protection authority.
To exercise your rights, contact us at srharry69@gmail.com
7. Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no system is entirely secure, and we cannot guarantee absolute security.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@sterlingdragon.net